In addition, these data centers are backed by a fully staffed, 24/7 call center delivering multi lingual support to the products being offered by end points on the network. The call center handles all customer requests for assistance, Level 1 and Level 2 maintenance initiation and service tracking, and a multitude of other functions. Call center support can be provided for designated hours interfaced with your in house call center or as a replacement for in-house services.
PacificTransact Provides Exceptional Value
- Audited data center security standards
- Data privacy with comprehensive Public Key Infrastructure (PKI)
- Fully redundant and certified network architecture
- Best practices methodology to manage data center operations
- Demonstrable and consistently high availability based on defined Service Level Agreements
Exponentially Increase your Return on Investment
Reduce risk: Fully redundant data centers dramatically reduce the risk of system outages or transactional data loss traditionally associated with providing sophisticated applications. PacificTransact personnel have utilized their depth experience in determining and preventing inherent risk situations to deliver a network with unsurpassed security and risk avoidance.
Decrease Costs: PacificTransact delivers the highest level of service availability combined with optimized cost structures and the lowest risk implementations to guarantee an affordable cost of operations.
Increased market share: PacificTransact advanced architecture enables your organization to concentrate on responding to market demands. You design the service, PacificTransact delivers it. In a fraction of the time and at a fraction of the cost traditionally associated with new product roll outs.
Provide the latest technology: PacificTransact hosted services will deliver any transaction to any device over any network. Maximize the investment in legacy hardware and software by interfacing all of the information silos to deliver true Customer Managed Relationships (CMR).
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