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The payments industry is a complex, interconnected and highly competitive arena. There are the payment devices, the deployers, the acquirers, the regulators, the processors, the issuers, the associations and many other financial services companies.
Delivering a valuable infrastructure solution in this industry requires deep understanding of the payment process and the subtleties that are essential to moving a payment transaction from origination to its eventual settlement and consummation.
Automating Processes
PacificTransact has invested considerable resources and time in addressing the needs of industry and developed expertise in automating numerous aspects of the transaction lifecycle.
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| Front - End |
In our interpretation of an efficient solution, Front-End includes the SW that powers transaction devices, mobilizes applications on those devices and switches, routes and drives those devices. (quite often this term will be used for the node where devices connect).
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| Front - Office |
The Front-Office includes services and processes that involve real-time aspects of a transaction. It can used to command, control and configure that transaction lifecycle. For example, reporting, monitoring, fraud and risk controls, risk parameters, fraud engines, etc., are all part of Front-Office.
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| Back - End |
The Back-End varies with applications and payment industry segment. In our interpretation we will assume that any external interface is a back-end. Back-end examples are; Interface for Visanet or Mastercard, EFT networks, credit bureaus, check processors, settlement companies, card issuers, money transfer vendors, ACH systems and others. The exact nature of the back-end will vary based on the specific business. An Intercept may see processors as their back-end, a processor may see associations and settlement companies as their back-end and so on.
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| Back - Office |
The Back-Office represents all those processes that involve completing the transaction process. Profitability, sales support, risk models, settlement processes, underwriting systems, commissions, fees tables, interchange management, systems of record, merchant agreements, etc., will all be a part of Back-Office.
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